Returns: If your order arrives damaged in some way or you simply change your mind, then you should notify us as soon as possible or within 14 days of delivery. You will have the option of returning the whole order or just the affected item(s).
You can notify us by email at cycles@stows.co.uk or by post by writing to Stows Cycles, 72 High Street West, Slough, Berkshire, SL1 1EL or calling us on 01753 520 528.
We will happily exchange the goods or issue a refund.
All refunds under this returns policy will be paid within 14 days of receiving the goods back.
Any undamged items being returned must be unused and in their original packaging to prevent any further damage and in a resaleable condition.
Refunds can only be returned to the original payment method.
You are responsible for returning the items safely to us.
You are responsible for the cost of returning the goods and suggest that you use a signed for service to have proof of returns.